pb999 Responsible Gaming
Gaming is an enjoyable form of entertainment — but playing within limits is always the wisest choice. pb999 places your safety above everything else.
What is Responsible Gaming and why does it matter?
Online gaming is a legitimate form of entertainment, but like any entertainment it should be enjoyed with awareness.
pb999 is committed to providing a safe, transparent, and responsible gaming environment for players in Bangladesh. We believe healthy entertainment is only possible when every player stays aware of their own capacity and limits. Gaming should never be seen as an alternative source of income — it is simply an enjoyable experience.
Responsible gaming means setting your own budget, sticking to time limits, and seeking help whenever you feel gaming is getting out of control. pb999 is always ready to guide you on that path.
We view gaming as a recreational activity. The mental and financial well-being of every player is our highest priority.
Age Restriction and Identity Verification
pb999 strictly enforces a 21+ age limit. Opening an account or playing any game on this platform is completely prohibited for anyone under 18. Age is verified for every user at registration, and additional identity documents such as a National ID (NID) may be requested if needed.
If there are minors in your household, please make sure they cannot access your pb999 account. Always keep your login details private and do not share them with anyone.
- Age verification is mandatory at registration
- Accounts belonging to minors will be permanently closed
- Do not share your password or login details with anyone
- Keep your device secure and away from children
Our Protection Tools
pb999 provides several effective tools to help you stay in control of your gaming.
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; lowering it is instant, but increasing it requires a waiting period.
Session Time-Out
Set a daily gaming time limit (time-out) for yourself. When the set time is up you will be logged out automatically, helping you avoid long sessions.
Self-Exclusion
If you feel gaming is causing problems, you can close access to your account for a set period or permanently. No bonuses or promotional offers will be sent during a self-exclusion period.
Gaming History Review
Your full deposit, withdrawal, and betting history is available to view from your account at any time. This helps you understand your gaming patterns and stay within your budget.
24/7 Live Support
Contact our Bengali-language live chat support team with any gaming-related concerns. We are here for you seven days a week, 24 hours a day.
Awareness and Educational Information
We regularly share responsible gaming information and tips so you can stay informed at all times and keep your gaming enjoyment within the bounds of entertainment.
Signs of Problematic Gaming
If any of the signs below appear in yourself or someone close to you, help should be sought right away.
- A tendency to bet more money than you can afford
- Continuing to play repeatedly to recover losses
- Hiding gaming from family or friends
- Neglecting work, studies, or family responsibilities because of gaming
- Feeling irritable or uncomfortable when unable to play
- Taking on debt or spending savings because of gaming
- Repeatedly trying to stop playing but failing
There is no guarantee of earning from gaming. The outcome of every game is completely random and unpredictable. Never bet money you cannot afford to lose — such as rent, food, or medical funds.
Ways to Get Help
If you feel gaming is affecting your life, pb999's support team is ready to help. Contact us in Bengali via our 24/7 live chat or email us at [email protected].
Our support team will directly assist you with activating deposit limits on your account, setting a time-out, or starting the self-exclusion process — without any judgment or questions.
24 hours a day, 7 days a week — get instant help in Bengali
How to Set a Deposit Limit
Secure your finances in just a few simple steps.
Log In to Your Account
Log in to your personal account at pb999 and go to the "My Account" section.
Responsible Gaming Section
Find the "Responsible Gaming" section in your account settings and open it.
Choose a Limit
Select a daily, weekly, or monthly deposit limit and enter the amount you prefer in taka.
Confirm
Confirm the limit — it will take effect immediately. Lowering a limit happens instantly; a waiting period applies when increasing one.
More About Self-Exclusion
Self-exclusion is a feature that lets you voluntarily block access to your account for a fixed period or indefinitely.
- Choose any period — 30 days, 90 days, 6 months, or permanent
- No bonuses or promos will be sent during the exclusion period
- A defined process must be followed to reactivate your account
- Self-exclusion takes effect as soon as it is requested
- The support team will guide you through the entire process
The Golden Rules of Healthy Gaming
Set a fixed budget before each session and do not go beyond it.
Decide on a time limit before you play and take breaks — avoid long uninterrupted sessions.
Gaming is for enjoyment only. Treating it as a way to earn creates pressure.
Accept losses when they happen. Placing more bets to recover losses only makes the situation worse.
Responsible Gaming FAQ
Answers to common questions are compiled here.
Play Safe, Play Happy
Keep your gaming experience at pb999 safe and responsible at all times. Whenever you need help, we are always here for you.